Frequently Asked Questions



JWCC is working hard to ensure your safety during the COVID-19 pandemic.


Student questions: Dean of Students: 217.641.4300 Staff and faculty questions: HR: 217.641.4241. 


Options for Course Instruction 

    1. Face-to-Face: Some classes will be held “as normal” when the classroom can hold all students with proper physical distancing. Students and faculty will be asked to clean (using sanitizing wipes provided) the areas they occupy upon arriving to ensure sanitization. 
    2. Hybrid: These classes will have students scheduled to meet in person one day per week. Pay attention to your schedule, it will tell you what day to attend. The day you are not on campus you may be expected to attend virtually or complete an assignment or group work at the normal class time, plus any other work assigned. 
    3. Flexible: This group of classes includes science labs and some other classes that can meet periodically as necessary. Your schedule will note if one of your classes fits this category – look for the word “Flex” or “Flx” next to your course name. You will be expected to meet in person on the first day of class. Your instructor will communicate expectations regarding face-to-face expectations. 
    4. Online: As we had before COVID-19, the College continues to offer fully online classes. 

PLEASE NOTE: A change in Restore Illinois guidelines may impact these options and shift more instruction to a remote format. In such a case, students will need a minimum of a computer, webcam and reliable internet. Webcams are available for purchase in the bookstore, and financial aid can be used to pay for them (if students have financial aid available to use). JWCC’s Quincy campus and Southeast Education Center in Pittsfield have wi-fi that reaches into the buildings’ parking lots. 


Symptom Monitoring: Students, faculty, staff, and visitors are expected to self- monitor temperature and possible COVID-19 related symptoms and stay home if experiencing a temperature or any symptoms and contact a health provider for further instructions. Please contact your instructor, the Dean of Students, or supervisor to make accommodations as you await healthcare instructions. 


If a student or staff member exhibits obvious, severe, or persistent symptoms while on campus, kindly ask them to exit to go outdoors and ask them to call a healthcare provider and share their symptoms to receive guidance. 


Face Coverings: Students, faculty, staff and visitors are required bring their own face covering and wear them while on campus. Face coverings must be cloth and completely cover the mouth and nose. Face coverings must be worn properly to cover the mouth and nose. Faculty and staff can remove face coverings while in their personal office space alone. 


Classrooms, labs, and public spaces are arranged in a way that allows for six feet of distance between students while they are seated. 


What if someone doesn’t comply with face covering protocols? 

Kindly ask them to mask up! If you see someone repeatedly not wearing a mask after asking them to do so or refusing to wear a mask, you have the right to ask their name (as a faculty and staff member) and send them to the Dean of Students. The Dean’s office will follow up and have a conversation and reiterate the expectation. If non-compliance continues, the Dean of students may work with the student to find an online class option or pursue other measures. If it is a faculty or staff member not complying, ask the same thing. If you see repeated non-compliance or refusal, contact Human Resources. 


What to say: While we understand some individuals may not wish to wear a face covering, the College is requiring face coverings to be worn as a sign of respect for others and upon the advice of local health officials. We ask that you comply as a sign of respect for others and the College. 


Students who are medically unable to wear a mask: 

Individuals should share their documents with Disability Services. The majority of accommodations will be for that student to take an online section of their courses, but accommodations will be viewed on a case-by-case basis. 


In Between Class Times and Lounge Space 

Students are expected to move from one class directly to the next and not congregate in hallways, outside of classrooms, cafeteria or other indoor lounges. Students may eat in the cafeteria if socially distanced and masks must be worn when not eating. Students should only be on campus outside of class times for studying and College-sponsored activities. Chairs have been removed from lounge space based on appropriate physical distancing. 



A limited number of library study areas and computers will be available based on appropriate physical distancing. Students will be asked to clean the areas they occupy upon arrival to ensure sanitization. 


Student/Faculty Meetings 

Face-to-face meetings may be possible for students in Fall 2020, including meetings arranged directly between students and faculty. Some of these meetings may need to take place virtually. 



Tutoring will be available for students both virtually and in-person for the Fall Semester. Visit for tutoring schedule or to make a zoom appointment with tutors. 


Campus Hours and Offices 

Campus offices will be open from Monday through Thursday 8 a.m. to 5 p.m. and Friday 8 a.m. to Noon for in-person, virtual or phone appointments. 


Student Life & Activities 

Student life activities, clubs and organizations will be able to have meetings and activities in Fall 2020, as long as physical distancing is possible, and face coverings are worn as advised by Adams County Health Department. Some activities and meetings may occur virtually. 


Athletics training, practices and games 

The College will follow NJCAA, MWAC and Adams Country Health Department guidance and guidelines as it pertains to athletics. Currently, all fall sports have been delayed until spring 2021. Fall sports are allowed a 60-day window in which to practice and scrimmage during the fall 2020. Basketball competition has been delayed until January 2021. No NJCAA championship-based competitions will be held during the fall 2020. At this time, no spectators will be allowed at any indoor competitions. Outdoor competitions will have capacity limitations and social distancing protocols. Strict protocols and check-in procedures will apply for JWCC athletic facilities. Non-athlete use of facilities will be by appointment only. 


Guidelines if recognized symptoms of COVID-19 

Students or employees who are sick should stay home. 

Students exhibiting COVID-19 related symptoms such as cough, shortness of breath or difficulty breathing, diarrhea, vomiting, fever, chills, fatigue, repeated shaking with chills, muscle pain, headache, sore throat, or new loss of taste or smell should stay home and follow the recommended guidelines provided by the health department and should contact the Dean of Students Office. 


If a student receives notification from the health department of exposure to someone who has tested positive for COVID-19 (exposure = individuals meeting direct exposure criteria of contact within 6 feet for at least 15 consecutive minutes with a COVID-19 positive individual): 

    1. By recommendation of the health department, individuals should quarantine at home for 14 days following last contact with positive individual. The student should continue to self-monitor for signs and symptoms of COVID-19 if they suspect exposure. 
    2. Notify the Dean of Students with health department documentation for class accommodations. The Dean of Students will work on the student’s behalf to inform instructor(s) to make class accommodations. For example, if a student has face-to-face classes, instruction may be moved to online to allow learning to continue while in quarantine. 
      If students contact instructors directly with this information, the instructor is to advise them to contact the Dean of Students Office to make arrangements with all instructors. The Dean of Students will NOT release the “why” of a student needing accommodations but will ensure the need is legitimate. 
      Instructors are advised NOT to call the Dean of Students to share a student’s medical condition to protect their HIPPA rights. Instead, advise the student to contact the Dean of Students directly. 217.641.4301 
    3. If after 14 days of quarantine, the exposed individual has no COVID-19 symptoms and/or a negative COVID 19 test, they may return to class (if required). Documentation from the health department or healthcare provider is required to be turned in to the Dean of Students office before you will be allowed to return. 

Guidelines if test positive for COVID-19 

    1. By recommendation of the health department, students, faculty or staff should self-isolate at home for 10 days after symptom onset plus 24 hours of no symptoms and should not return to class until the criteria to discontinue home isolation are met, in consultation with the health department or healthcare provider. 
    2. Notify the Dean of Student office or HR with health department documentation for class/work accommodations. Faculty should also contact their respective department chair to work on course delivery or a substitute. 
    3. If a student tests positive, they should notify the Dean of Students with health department documentation for class accommodations. The Dean of Students will work on the student’s behalf to inform instructor(s) to make class accommodations. For example, if a student has face-to-face classes, instruction may be moved to online to allow learning to continue while in quarantine. 
      If students contact instructors directly with this information, the instructor is to advise them to contact the Dean of Students Office to make arrangements with all instructors. The Dean of Students will NOT release the “why” of a student needing accommodations but will ensure the need is legitimate. \
      Instructors are advised NOT to call the Dean of Students to share a student’s medical condition to protect their HIPPA rights. Instead, advise the student to contact the Dean of Students directly. 217.641.4301 
      The Dean of Students will work on the student’s behalf with their instructor(s) to make class accommodation. For example, if you have face-to-face classes, instruction may be moved to online so you may continue to participate in the class while in isolation. 
    4. The county health department will conduct contact tracing and notify individuals who have had close personal contact with the student who tested positive. The health department will also notify the College or other organizations that are identified as a place of contact. Contact tracing and notification involves telling others that they have been exposed and providing the date of exposure. The student, faculty or staff member’s name will not be released. For purposes of contact tracing, personal contact is contact inside of 6 feet for 15 minutes or longer. Classrooms and labs have been rearranged to maintain social distancing to limit contact of this kind. Those individuals will be given instructions to quarantine for 14 days. If you are not contacted by the health department or do not experience symptoms, you do not need to quarantine. If you begin to experience symptoms, please contact the Blessing COVID hotline at 217.277.3504. 
    5. The student, staff, or faculty member may be released from self-isolation after the 10-day isolation period as well as being symptom free for 24 hours. The College will require documentation from the health department or healthcare provider that the student, staff, or faculty member has met this criterion to be released to return to class or work. Please provide this document to the Dean of Students office or HR. 


Classrooms, labs, library, hallways, offices, high touch surfaces and hallways will be sanitized regularly by our custodial team. 


Hand sanitizers and wipes have been placed in high traffic areas. Water fountains have cups to use instead of drinking directly from the fountain. Masks are available for those rare occasions when someone forgets to bring one. 


Students will be asked to clean their learning space upon arrival to every class. 


Cleaning of classrooms or workspaces in which a student, faculty, or staff member who tested positive frequented will occur when the College is notified. This should only pose a temporary inconvenience to a work area or classroom schedule. If rooms need to be changed, students, staff, and instructors will be notified. 



Will the campus be returning to in-person operations this fall? 

Fall 2020 will be an on-campus semester with as much in-person instruction as restrictions of space, health and safety allow. We will maximize in-person classes as much as possible, especially for courses such as labs. However, we are offering several options for our courses including hybrid, flexible and online. 


Why are you choosing to offer in-person instruction instead of continuing to deliver all courses remotely? 

As a public Illinois community college, our mission is to enrich lives through learning by providing accessible education opportunities and services at an exceptional value. These opportunities are enhanced by the experiences and dialogue that happen on-campus. Furthermore, we understand that each student has a different learning style. We provide diverse learning options to best suit the needs of our students. Spacing and other health and safety protocols have been put into place for all face-to-face classes. 


Is the College limiting the number of students on campus? 

The level of in-person instruction will be determined as restrictions of space, health and safety allow. Other College-sponsored or approved activities will be allowed to take place as safety guidelines allow. 



How will instruction be offered to students who cannot or choose not to physically return to campus? Will I have the choice between online or in-person for each of my courses? 

We will have many online options for students who are not able or who prefer not to participate in face-to-face or on-campus instruction. We are working diligently to provide as many online options as possible for students who are unable to come to campus in the fall semester. 


How many classes/class sections will be offered in-person? 

We will maximize in-person classes as much as possible, especially for courses that require hands-on, active and peer-to-peer interactions such as labs, performance-based courses and discussions. Face-to-face instruction will be supplemented by online instruction. The level of in-person instruction will be determined as restrictions of space, health, and safety allow. 



If a student is unable to come to campus, will they still pay the same tuition and fees? 

Students will pay the tuition and fees for the courses in which they are enrolled. Hybrid courses naturally have a $10 per credit hour fee; however, for the fall 2020 semester this fee will be immediately waived by CARES Act dollars received by the College. 


I am unable to come to campus. Can I just be a part-time student instead of full-time? 

Yes. We recognize that it might be difficult for students to maintain a full-time class schedule with all online courses and we want our students to be as successful as possible. Please understand that your part-time or full-time status could influence your financial aid. 


Will there be additional funding available for students via the CARES Act or Financial Aid? What if my financial situation has changed? 

Federal CARES Act funding will be available on a limited basis for fall students. Students will need to complete the Emergency Relief Application for consideration. If a student had a change in financial need (for example, a parent lost their job) the student will have an opportunity to complete a Special Circumstance Request through the Financial Aid Office to re-evaluate their need-based financial aid eligibility. 



What overall/new safety measures are in place for the students, faculty and staff? 

The College has implemented safety measures (included, but not limited to physical distancing, frequent cleaning, and face covering expectations) that have been approved by the Adams County Health Department. 


Will there be testing sites on campus for those who may want or feel they need a COVID-19 test? 

We will not be testing on campus; however, we encourage you to contact your local health department or medical provider if you wish to receive a COVID-19 test. If you have any questions about symptoms or tests, please contact the COVID-19 local hotline: 217.277.3504. 


Will the College provide face coverings to students? 

Students, visitors and employees are required to bring their own personal face covering with them to campus. If you forget your mask, a disposable one will be provided upon entry. Everyone will be expected to wear face coverings and maintain a safe physical distance from others. 


Will there be extra hand-sanitizing stations on campus? 

The College has installed several new hand sanitizing stations on campuses. Additionally, hand sanitizers and wipes have been placed strategically throughout campus. Students are expected to sanitize their own space upon entering classroom and public spaces. 


If someone on-campus tests positive for COVID-19, what plans are there for isolation and for contact tracing? 

Our local health departments will have oversight for all contact tracing efforts and the College will continue to partner with them. If positive for COVID-19, students, faculty and staff will be expected to isolate at their place of residence and will be given directions for monitoring symptoms and the process for meeting requirements to return to campus. For students, this would include presenting documentation of release from the health department to the Dean of Students. 


What accommodations will be made for me if I contract COVID-19 and am expected to isolate or quarantine? 

Students who contract COVID-19 and who must isolate, or quarantine should contact the Dean of Students office. We will work discreetly with you and your instructors to establish clear and complete guidelines for how you can move forward in your course while in isolation. 


How will face covering requirements and physical distancing guidelines be enforced? Will there be consequences for non-compliance? 

It is the expectation of the College that all persons on campus wear a face covering while on campus. You will be reminded to do so if seen not maintaining these expectations. If you choose not to wear a face covering, accommodations will be made for you to take your courses online and access JWCC services virtually. If you have a medical condition or disability that prevents you from wearing a face covering, please contact Disability Services to make a formal request for accommodation. 


How will classrooms and instructional spaces be adequately disinfected and cleaned throughout the day? 

We are committed to regularly cleaning and sanitizing highly frequented, high touch spaces to minimize the ability of the virus to spread. Students are expected to sanitize their own space upon entering the classroom and public spaces. 


What happens if there is a “second-wave” of COVID-19 during the fall semester? 

We will continue to closely monitor conditions locally and regionally. A resurgence of COVID-19 at any time may cause a change to any of these plans. Students will continue to receive notifications and expectations. 



Will there be extra counseling and support services available to help students adjust whether they are on campus or remote? 

The College is committed to supporting our students and will continue to provide support services and counseling. These services, such as Zoom tutoring, Advising, Admissions, Financial Aid, Counseling and Disability Services, may be accessed in-person or remotely. 


Will faculty be using microphones or amplification during in-person classes for hearing impaired students if masks are being worn? 

If you need an accommodation in your class, please contact Disability Services so that individual arrangements can be made. 



I’m an international student and I won’t be able to get a visa in time to be on campus for the spring semester. What do I need to do? 

Classes starting January 11 require student engagement by no later than January 13. JWCC does offer a number of shortened 12-week courses that start February 8th. If you are delayed entering the US, we can adjust your schedule to these late-start 12-week courses to keep you in a full-time status for fall semester. If you are unable to be in the United States to start classes by February 8th, please contact to discuss options for starting your on-campus program at a later semester. Regardless of whether you join your program late or defer your attendance, your I-20 will need to be updated to reflect the date you will enter the US. 

Can International students still take online classes like in the Spring? 
JWCC International students are allowed to take some classes online in Fall 2020. If students are on athletic scholarship, they MUST talk with their respective coach to determine if taking online classes may impact that scholarship. 



Will the Student Activity Center be open? If so, what policies are in place for safe use of recreation facilities on campus? 

The facility will be available for use by appointment only and during limited hours for non-student- athletes. The facility will also observe frequent cleaning, physical distancing, and face covering expectations. Go to to sign up for limited times (outside of athletic teams). 


How will student programming be affected (Student Life and clubs/organizations)? 

All student life events and clubs/organizations will operate under the same guidelines as established by the College. Clubs/organizations will be provided information on safety guidelines and College staff will work with these groups to plan events in compliance with the guidelines. 


Will students still be allowed to attend athletic events on campus? 

At this time, the NJCAA is not allowing fans to attend indoor athletic events and limited fans will be allowed at outdoor events. However, many events may be livestreamed for our Blazer Athletics fans at 


What will the rules be for common spaces—for example, can students hang out at the Library, Bookstore lobby or Cafeteria/Student Life space? 

The Library will have limited space based on physical distancing guidelines. Common spaces such as the Bookstore lobby or Cafeteria/Student Life space will also have limited seating and groups are asked not to congregate in these spaces. Spaces may be used outside of the classroom for individual studying or attending a College sanctioned event. 



Dean of Students: 217.641.4301 

Human Resources: 217.641.4242 



New & Prospective Students Click Here

Current Students Click Here


Have Symptoms? Need Guidance?Call the COVID Hotline: 217.277.8440

For information on the College's responses to the Coronavirus, visit:

To receive emails, texts and phone calls regarding College emergency responses, sign up for Regroup. You must use your JWCC email and password:


Adams County Health Department
507 Vermont St.
Quincy, IL 62301
(217) 214-5000
Adams Co. Health Dept. Website

Pike County Health Department
121 E. Washington
Pittsfield, IL 62363
(217) 285-7000
Pike Co. Health Dept. Website

Brown County Health Department
120 E. Main St.
Mt. Sterling, IL 62353
(217) 773-2714
Brown Co. Health Dept. Website

Illinois Department of Health Website

Center for Disease Control (CDC) Website